HONOLULU, HI – Consumers who selected a health or dental plan through the Hawai‘i Health Connector by January 15 should be aware of upcoming premium payment deadlines for coverage that begins February 1.
Individuals and families have until March 31, 2014 to enroll in a plan to avoid tax penalties. Individuals and families can receive tax subsidies only through the Hawai‘i Health Connector.
The following enrollment and premium payment deadlines have been established in conjunction with the participating health and dental plans for the remainder of the open enrollment period that ends March 31, 2014:
| Health/Dental Coverage Begins |
Plan Selection Date (On or Before) |
Payment Must Be Received By HMSA | Payment Must Be Received By Kaiser | Payment Must Be Received By HDS | Payment Must Be Received By Best Life |
| Feb. 1, 2014 | Jan. 15, 2014 | 1st of the effective month or 10 days from billing date after the effective month | Jan. 25, 2014 | Jan. 31, 2014 | Jan. 31, 2014 |
| March 1, 2014 | Feb. 15, 2014 | Feb. 25, 2014 | Feb. 28, 2014 | Feb. 28, 2014 | |
| April 1, 2014 | March 15, 2014 | March 25, 2014 | March 31, 2014 | March 31, 2014 |
The Hawai‘i Health Connector Customer Support Center at 1-877-628-5076 (TTY/TDD: 1-855-585-8604). The phone numbers for the participating health and dental plans are:
HMSA: Oahu (808) 948-5555 Toll Free (800) 620-4672
Kaiser: Oahu (808) 432-5955 Neighbor Islands (800) 966-5955
HDS: Oahu (808) 529-9248 Toll Free (800) 232-2533
Best Life (800) 433-0088
Consumer Metrics as of January 11:
A total of 2,709 individuals have enrolled in a health plan and 350 businesses have applied for a health plan through the Hawai‘i Health Connector as of Jan. 11.
Total since Oct. 1, 2013 (Through Jan 11, 2014):
- 33 Community Partners statewide
- 108 Certified Kōkua or In-Person Assisters
- 34 Certified Kōkua or Certified Application Counselors (CACs)
- 176,862 Unique Visitors to HawaiiHealthConnector.com
- 57,605 Calls received by our Customer Support Center