Kailua residents are annoyed because Kailua is not listed as a city on Facebook and they have various petitions circulating.
“This is very frustrating. We have to list Lanikai as our hometown and Lanikai as our city on business pages. It is hurting businesses,” said Laurie Rodrigues. “It seems ridiculous with all the media attention we get as home of ‘The Winter White House’ that Facebook still does not acknowledge we exist.”
The problem started when Facebook had Kailua, Oahu, and Kailua-Kona, on Hawaii Island, confused as one location.
After two years, Lanikai, which is on the edge of Kailua, was added but still not Kailua, Oahu, and Kailua businesses were still showing up as being in Kailua-Kona, Hawaii County.
Last year, Facebook made changes to the system again, this time they moved Kailua businesses under Lanikai which remains the only option for Kailua residents to use now.
There is a Wikipedia page, and a “Kailua, Honolulu County” page. But the database is still not correct
The e-commerce committee for the Kailua Chamber of Commerce has been continually submitting information and filling out forms, but to date, the problem has still not been fixed.