Governor Neil Abercrombie
Governor Neil Abercrombie

REPORT FROM THE GOVERNOR’S OFFICE – The state today released the first draft of its strategy to transform its information technology and business processes, Governor Neil Abercrombie and Chief Information Officer Sanjeev “Sonny” Bhagowalia announced. In a demonstration of the state’s commitment to creating an open and transparent government, the public is being encouraged to review the draft plan and provide ideas and feedback via the Office of Information Management and Technology’s website (http://www.hawaii.gov/oimt).

“My administration is following through on this unprecedented opportunity to transform the way the State of Hawai’i provides services to its citizens, making state government more efficient, accessible and responsive,” Governor Abercrombie said. “Affecting every citizen and organization in the state, this first-ever information technology plan, once finalized, will give us a detailed road map for moving Hawai’i into the 21st century, recognizing the evolving role of technology in the delivery of government services.”

“Once this plan is fully implemented, the people of Hawai’i will be the beneficiaries. Our vision includes enhanced access to information and services for the public, as well as the ability to more quickly process government documents ranging from tax returns to business filings.”

In September 2011, the state released the first-ever comprehensive assessment of its IT assets, policies and procedures in a baseline report. The baseline report identified 204 business functions and services delivered by state government employees in 18 Departments and over 500 IT applications currently in use. The recommendations and findings in the baseline report (Phase A) provided the basis for the priorities; architecture and projects identified in the Business and IT Transformation Strategic Plan.

“The state’s business and information technology transformation strategy establishes the foundation for a fundamental re-thinking of the way government conducts business,” stated Bhagowalia. “The transformation is not about just modernizing legacy technology systems. It is about transforming the state’s current business processes. Naturally, technology will play a significant role in enabling this transformation and the new way of how we deliver programs and services to citizens and businesses in Hawai’i. We have a lot to change and improve but we are taking important foundational and methodical steps to get to a New Day.”

The transformation strategy outlines a multi-year plan and transformation strategy, which are planned for implementation in five major phases over the next decade. Major focus areas of the strategy include:

  •      Governance and Management Methodologies – The life-cycle management of processes and policies that guide the management and oversight of the state’s portfolio of business transformation and IT investments, acquisitions and projects, including system development, business process re-engineering, and infrastructure improvements.
  •      Business and IT/Information Resources Management (IRM) Transformation Strategic Plan – The Business and IT/IRM Transformation Strategic Plan documents the mission, vision, goals, strategies objectives, and performance measures of the transformation effort, as well as specific prioritized projects and initiatives that will be launched over the next 10 years.
  •      Enterprise Architecture – The blueprint for change that provides the framework for the design and development of IT systems, applications, business information, and processes to best support the goals and missions of the various departments’ line of business. This also describes the details relative to ongoing and planned investments and projects that will address the transition between from state’s current information technology environment to the future vision and the sequence that projects should be implemented over the next eight to ten years.
  •      Projects – An overview of the business process reengineering and IT/IRM projects that have been completed, are currently being implemented or are being planned.

Comments will be taken through Friday, June 1. Feedback will be considered by OIMT and incorporated into the final version of the Business and IT Transformation Strategic Plan that will be published in July.

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