City Auditor Details Honolulu’s Service Efforts and Accomplishments

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REPORT FROM THE AUDITOR FOR THE CITY & COUNTY OF HONOLULU The City Auditor released the 2nd annual Service Efforts and Accomplishments Report summarizing the performance and service quality for all City and County of Honolulu departments in the 2011 fiscal year.  This report provides a unique level of transparency because it provides information on city agency results, 5-year trends, and comparisons to other cities.  The report also includes the results of the 2011 survey of residents’ ratings of services, their ranking of public policy problems, and priorities to address in the next two years.

Residents will find the results of the city’s financial and staffing resources applied to potholes, sidewalks, and street repairs.  Other information covers the city’s capital spending, bond ratings and debt over the past 5 years.  Maps identify the location of city services across Oahu, including the city’s homeless services and shelter providers.  The report shows deployment of Emergency Medical Service units by district, and regional progress in reducing water consumption.


“The goal of this report is to provide transparency in government and show government officials and residents how the city is performing,” City Auditor Edwin Young said.

Copies of the 2011 report and citizen survey results are available at the Office of the City Auditor or can be viewed at

The Office of the City Auditor has been the City and County of Honolulu’s official auditing and accountability agency since its inception on July 1, 2003.  Its mission is to promote accountability, fiscal integrity and openness in city government.