Queen’s Medical Center Personnel learn Risk Management Techniques from 25th CAB

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Chief Warrant Officer 3 Roger Armstrong, a pilot assigned to Company C, 3rd Battalion, 25th Aviation Regiment, 25th Combat Aviation Brigade, briefs medical officials from Queens Medical Center about the Army’s risk management process for its pilots during a visit to the 25th CAB, 25th Infantry Division on Wheeler Army Airfield, Hawaii, June 12.

WHEELER ARMY AIRFIELD, Hawaii – Medical personnel from Queen’s Medical Center and Queen’s Health Systems visited the 25th Combat Aviation Brigade here June 12 to learn about the Army’s risk management process and new techniques developed by the 25th CAB.
The Queen’s Medical personnel and Soldiers of the 25th CAB discussed and exchanged techniques for managing risk to help improve the quality and performance of their operations.
“This visit was extremely helpful,” said Crissy Gayagas, a trustee with the Queen’s Health System, and a native of Honolulu. “I understand how units with high risk conduct the risk assessment process.”
Aspects of the CAB’s risk management process the Queen’s staff studied how the aviation brigade assesses mission risks, control measure application, and the new 25th CAB Tier System. The tier system is a capability based tool that provides a more accurate assessment of each individual pilot or crewmember and matches them to a specific mission.
“We heard the Army has some really terrific systems in place that significantly improves the quality and performance of the operation,” said Mark Yamakawa, the executive vice president and chief operating officer for Queen’s Health Systems. “It was really helpful to hear from the front line Soldiers because it shows me this is part of the Army culture.”
Chief Warrant Officer 5 Matt Fitter, 25th CAB safety officer, represented the CAB during this visit.
“We covered all aspects of risk management from the division level down to what we do in the cockpit,” said Fitter, originally from Edmond, Okla. “I was honored the Queen’s team approached us for our input on risk management. This visit built a good partnership with the Queen’s Medical Center and Health Systems and we hope to do something similar again.”
The Queen’s medical staff also had the opportunity to visit with Soldiers of Company C, 3rd Battalion, 25th Aviation Regiment, and to try their hand at the flight simulator.





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