Think Tech: Bank of Hawaii – Innovative Customer Service

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I had a great time with Kevin Sakamoto of Bank of Hawaii walking down memory lane. About 25 years ago, I worked for the Bank of Hawaii as the Manager of the International Operations, Finance and Administration. The Bank of Hawaii has changed quite a bit since then and has become more innovative, efficient and technology focused. Kevin explained how the Bank has evolved and become the power house of banking it is today.


Also, I learned that at least one thing did not change; the Bank is always looking for good people!!




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Reg Baker, CPA PFS, is a nationally recognized expert, advocate and writer for Small and Mid-Sized Businesses (SMB’s). He serves on the national board of directors for the Small Business Administration’s Regulatory Fairness Board and is the Chairman of Region IX which includes California, Arizona, Nevada, Hawaii, Guam and American Samoa. Baker also served on the Hawaii Small Business Regulatory Review Board which reviews all small business rules and regulations at the State and County level and makes recommendations to the Governor and respective Mayors. He Co-Chaired the combined Small Business and Entrepreneur & Economic Development and Invocation Committees of the Hawaii state Chamber of Commerce and hosted the weekly TV show Business in Hawaii with Reg Baker. Mr. Baker has been named twice as the SBA's Financial Advocate for the state of Hawaii. He has over 35 years’ experience both owning small businesses and advocating for SMB’s and their owners. He focuses on taking companies to the next level with higher profitability and sales and provides Wealth Management services to the SMB owners.

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